Tough times happen to us all. They arise for various reasons including conflict, self doubt, significant change, personal challenge, opposition by others etc. The most important thing is to remember that it is your reaction to the tough times that the people around you will remember (possibly more than they will remember the incident itself). Thus, we are consistently presented with opportunities to positively influence others and to grow ourselves.
Below are some of the “tough times” experienced by many, and some suggestions which, I hope will assist in staying positive.
Overwhelm is common for new leaders, especially those who excel in problem solving and believe they must have all the answers if they are to gain the respect of colleagues and direct reports. In fact, the opposite is more likely to be true in the long term. Leaders, who know their strengths, are honest with their weaknesses, and balance this by encouraging others to work and grow with them, are more likely to be remembered as good leaders.
One of the problems when we are opposed (be it a work or personal matter) is that our ego gets in the way of a good outcome. We turn it into a win/ lose competition. It does not matter where opposition comes from; the best defense against it is to build an environment where it cannot grow. This does not mean trying to please everyone by giving in. It may mean mean, rethinking your strategy around those who oppose your ideas, and possibly your behavior.
Never surprise people by throwing a ‘fait accompli’ at them, and particularly for significant projects ensure you get key stakeholders on board first, as they will attract input from others. When introducing a new idea or concept start gently. Introduce your ideas in small steps before you ask for what you really want. That way potential opposition will get used to the idea, and if you have asked and listened to their input along the way, they may not only support you, but also feel they have thought of the idea themselves. If that means giving them credit for input into your project, then swallow your ego and do it; you may gain a long term supporter.
If your tactics to date have not worked, and the issue is important to you and the organisation, you may need to push back. Ensure you do this with fact rather than perception, and allow your opposition to save face wherever possible. It is always better to get your opposition on side than to make an enemy for life. Don’t give up at the first refusal. Think about others you know who may be able to influence your opposition’s thinking, and start to build positive momentum towards acceptance. It takes just a few people to build acceptance and this can sway your detractors, especially if they perceive themselves to be in a minority.
Disasters will always happen, however, they do not have to be the end of the world and can prove (with hindsight) to be worthwhile in terms of your personal growth.
I have just returned from a cycling trip through Vietnam and Cambodia. The difficulties faced by both nations in times of war put our day to day disasters into striking perspective. What was so positive about my experiences in these countries, was seeing the resilience of the people and the determination to make a better environment for the next generation. They were doing this by moving forward. If you lead others, and you have a disaster, your main role is to assist your people to move forward and if you do it well, it may prove to be your best accomplishment.
The best way to move forward, is to lead by example. So your first step is to take time to get your own emotions under control. Use your support networks (or coach) to assist you to get into a good mindset before you front your staff about the way forward.
It is important to avoid getting bogged down in the prolonged detail of what has gone wrong - you will only pull people down by doing this. Rather, put the emphasis on learning, and where possible, frame the review in a positive light – it is a way forward. Once the situation is under control, start people thinking about where they want to be in five years time and lead with confidence. Your enthusiasm will be contagious. By putting the negatives behind you, you will encourage staff to “build a bridge and get over it”.
It is also important to assist others get the balance between support and resilience right. Too much support, turns people into victims; the right amount of support encourages a culture of healthy debate and honest feedback. Always remember that your role as a leader is to stay focused on the move forward.
It is normal for all of us to feel down from time to time and this is no bad thing. It is our bodies telling us that something is not right. Be sure you take time to stop what you’re doing and consider what is going on for you. Some things you may wish to consider:
Finally, remember that by asking for help you allow others to give, and by doing so, you honour who they are and their contribution as a friend, family member, or colleague. This is a great gift to give.
Mobile: +64 (021) 772642 or email: loism@paradise.net.nz ©Copyright Lois Meneer and Associates, 2007 - 2010.